Dear Current and Prospective
Sharp Energy Customers:

First, to our loyal customers, allow me to thank you for your continued patronage. To those of you considering doing business with Sharp Energy, I think you will soon learn that we want to earn your business.

Sharp Energy is one of the largest propane companies on the Delmarva Peninsula, yet we offer the kind of quality customer service you won't often find at a company our size. We're proud to offer 10 customer offices, conveniently located in Delaware, Maryland, Virginia and in Southeastern Pennsylvania, managed locally by folks with whom you'll enjoy doing business.

As a customer, there are more than a few things you should expect from your propane gas provider -- good customer service, respect, competitive pricing and the ability to keep the gas flowing, even on the coldest winter nights. Sharp Energy is committed to these values, and more. Sharp Energy has more than two million gallons of propane storage on Delmarva -- that's a major investment on our part to keep your family safe and warm. And, by having that much storage, we can purchase more gas when prices are lower, thus passing along the savings to you.

Sharp Energy has never been more responsive to the needs of our customers. This year, in addition to payment options such as Easy Pay Plan and direct debit payment plan, Sharp Energy offered its customers "price cap" options and online bill payment to save even more money.

Add to that Sharp's hottest technology, Community Gas Systems ™, and I don't think you'll find a superior propane provider anywhere on Delmarva. Community Gas Systems ™ provide the capability of serving an entire subdivision or business from a central fuel storage facility through looped gas mains, very similar to a natural gas system. This eliminates the need for individual propane tanks, drastically reduces delivery truck traffic and wear and tear on roads and driveways, and it provides metered gas service so you pay for only what you use each month. If you're looking to buy or build a new home, consider a development enhanced with a Sharp Energy Community Gas System -- our investment will continue to reap rewards for you and your family.

Once again, thanks to our loyal customers. We're so sure you'll find our service superior that we're offering 50 gallons of free propane for every new heating customer that you refer to us. Called our "Customer Referral Award," all you need to do is call your local Sharp Energy office. When your referred customer signs on, we'll credit your account for 50 gallons of free propane gas -- it's that easy!

Sharp Energy Propane Gas...There Before you Need us!

Sincerely,

Bob Zola
President, Sharp Energy